PilotTranslate
Use cases

Built for the conversations your team has every day.

From check-in to checkout, Pilot helps staff communicate with the people they serve without passing around a phone or downloading an app.

See demo video

Dental & Medical Front Desks

Appointments, check-in, insurance, payments, directions.

A patient asks whether their insurance covers today's visit. Staff and the patient speak different languages, and Pilot keeps the conversation moving on both screens.

Hotels & Hospitality

Check-in, amenities, directions, requests, checkout.

A guest asks for a late checkout and how to reach the airport shuttle. Pilot translates between the guest and front desk staff in real time.

Auto Service

Repairs, estimates, pickup times, service recommendations.

A customer asks what the brake repair will cost and when the car will be ready. The service advisor and customer can each speak normally while Pilot translates between them.

Property Management

Leasing questions, maintenance requests, payments, move-in instructions.

An applicant asks about the deposit, which utilities are included, and the move-in date. Pilot translates the leasing conversation on both screens as they talk.

Dry Cleaning & Garment Care

Stain details, cleaning instructions, alterations, pricing, pickup times.

A customer explains where a stain came from and asks whether a jacket can be ready by Friday. Pilot helps both sides understand the cleaning instructions and pickup details.
Why it's different

Why not just use Google Translate?

Google Translate is great for translating something quickly. Pilot is built for organizations that have these conversations every day.

Translation appsPilot
Designed for personal useDesigned for both sides of the conversation
Share or pass around one deviceDedicated screens for both people
Generic vocabularyCustom terminology for your organization
Start from scratch each timeA consistent translation setup for your team
Generic experienceYour branding and workspace

Why not just book an interpreter?

An interpreter is the right person for a scheduled, high-stakes conversation. Pilot covers the ones your desk has all day, without booking ahead or paying by the hour.

InterpretersPilot
Scheduled in advanceReady when someone walks in
Typically priced by session or timeFlat monthly plan
Availability may varyAvailable on demand
Conversation ends when the session endsReview the conversation transcript afterward
External serviceYour terminology, branding, and workspace

Make every conversation easier.

Open a display for the next person who walks in. No app for them to download.

Get started