A patient asks whether their insurance covers today's visit. Staff and the patient speak different languages, and Pilot keeps the conversation moving on both screens.
A guest asks for a late checkout and how to reach the airport shuttle. Pilot translates between the guest and front desk staff in real time.
Auto Service
Repairs, estimates, pickup times, service recommendations.
A customer asks what the brake repair will cost and when the car will be ready. The service advisor and customer can each speak normally while Pilot translates between them.
An applicant asks about the deposit, which utilities are included, and the move-in date. Pilot translates the leasing conversation on both screens as they talk.
A customer explains where a stain came from and asks whether a jacket can be ready by Friday. Pilot helps both sides understand the cleaning instructions and pickup details.
Why it's different
Why not just use Google Translate?
Google Translate is great for translating something quickly. Pilot is built for organizations that have these conversations every day.
Translation apps
Pilot
Designed for personal use
Designed for both sides of the conversation
Share or pass around one device
Dedicated screens for both people
Generic vocabulary
Custom terminology for your organization
Start from scratch each time
A consistent translation setup for your team
Generic experience
Your branding and workspace
Why not just book an interpreter?
An interpreter is the right person for a scheduled, high-stakes conversation. Pilot covers the ones your desk has all day, without booking ahead or paying by the hour.
Interpreters
Pilot
Scheduled in advance
Ready when someone walks in
Typically priced by session or time
Flat monthly plan
Availability may vary
Available on demand
Conversation ends when the session ends
Review the conversation transcript afterward
External service
Your terminology, branding, and workspace
Make every conversation easier.
Open a display for the next person who walks in. No app for them to download.